Privacy Policy
Sunil Mall – Urban Realty
1. Overview
Welcome to housesforsalenolanhill.ca, the official website of Sunil Mall – Urban Realty, located at 820 – 26th Street NE, Calgary, AB, Canada. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, respectful, and transparent manner. This policy outlines how we collect, use, disclose, and protect the information you provide to us, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
2. Information We Collect
We collect both Personal Information and Non-Personal Information when you use our website, fill out forms, interact with our advertisements, or contact us.
2.1 Personal Information
This includes but is not limited to:
Full name
Email address
Phone number
Mailing address
Property preferences or messages you provide in form fields
Any information shared via phone, SMS, or email with our team
2.2 Non-Personal Information
This includes:
Browser type and version
IP address
Operating system
Device type (mobile, desktop, tablet)
Time spent on pages and pages visited
Referral sources
User interactions (clicks, scrolls, form submissions)
3. How We Collect Information
We collect information through the following means:
Online forms on www.sunilmall.com
Embedded tools (e.g. Calendly, CRMs)
Phone or SMS conversations
Social media messaging or lead form submissions (e.g., Facebook, Instagram)
Email inquiries
Cookies, tracking pixels, and third-party tools such as Google Analytics, Meta Pixel, and reCAPTCHA
4. Use of Information
Your data is used for the following purposes:
Responding to inquiries or service requests
Booking and confirming real estate appointments or consultations
Sending property updates or alerts
Marketing and promotional communications (email, SMS, phone calls)
Customizing the user experience on our website
Analyzing user behavior and improving website functionality
Running targeted advertising campaigns on platforms like Facebook, Instagram, and Google
Retargeting visitors who have previously interacted with our site or ads
Note: By submitting any form on our site, you consent to receive marketing messages via email, SMS, and phone calls from Sunil Mall – Urban Realty.
5. Cookies & Tracking Technologies
We use cookies, tags, and pixels to improve your browsing experience and support advertising/analytics functions. These technologies help us:
Remember your preferences
Track website usage behavior
Show you relevant ads on platforms like Meta (Facebook, Instagram) and Google
Improve website performance and user flow
Cookies do not collect personal information directly, but they may link to your profile through third-party tools if you’ve consented on platforms like Facebook.
Types of Cookies We Use:
Essential Cookies: Necessary for core site functionality
Performance Cookies: Used for analytics (e.g., Google Analytics)
Advertising/Targeting Cookies: Used by Meta Pixel, Google Ads, and other platforms to deliver personalized ads and retarget users
You can modify your cookie preferences in your browser settings or through cookie consent popups.
6. Consent & Opt-In (CASL Compliance)
When you fill out a form, book an appointment, or otherwise provide your contact details on sunilmall.com, you give express consent to receive:
Marketing emails
Promotional or service-related SMS text messages
Phone calls related to real estate services and opportunities
This consent is required under CASL. You can withdraw your consent at any time.
7. SMS Text Messaging Policy
By providing your mobile number and submitting any form:
You consent to receive automated or personalized text messages from Sunil Mall – Urban Realty
Message frequency may vary based on engagement
Reply STOP to unsubscribe
Reply HELP for assistance
Please allow up to 72 hours for your opt-out request to take effect
8. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share data with:
Trusted CRM and email marketing services (e.g., Mailchimp, HubSpot)
Advertising platforms like Google and Meta
Web developers or data processors who maintain our systems
Legal authorities or law enforcement if required by law
All third parties are required to handle your data under strict confidentiality.
9. Data Storage & Security
We use industry-standard security measures, including:
SSL (Secure Socket Layer) encryption
Secure cloud-based databases
Two-factor authentication (where applicable)
Although we strive to protect your personal information, no method of transmission over the Internet is 100% secure. You share your information at your own risk.
10. Third-Party Links & Integrations
Our site may contain links to third-party websites (e.g., mortgage brokers, listing platforms) or embedded tools (e.g., Google Maps, Facebook comment widgets). We are not responsible for the privacy practices of these external sites. We encourage users to read their privacy policies before submitting any information.
11. Accessing, Modifying, or Deleting Your Information
You have the right to:
Request access to your personal data
Correct inaccurate data
Request deletion (unless we are required to retain it for legal or service-related reasons)
Withdraw marketing consent at any time
To do so, please contact us via the details provided below.
12. Children’s Privacy
This website is not intended for users under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe a child has submitted data through our site, please contact us and we will remove it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after such changes implies your acceptance.
14. Contact Us
Sunil Mall – Urban Realty
📍 820 – 26th Street NE, Calgary, AB, Canada
📞 +1 587-315-9912
